Privacy Policy

Protecting your privacy is very important to Real Home Advice.

Because we gather information about the customers of Real Home Advice, we feel you should fully understand the terms and conditions surrounding the capture and use of that information.

Real Home Advice strives to build our customers’ trust and confidence in the Internet by promoting the use of fair information practices. We are making our privacy policy available to you because we want to demonstrate our commitment to your privacy.

Our approach to managing information from our website is always “customer privacy first”. This means when we have a decision to make about how to use information from our websites, it must pass an internal test…. Is the customer’s privacy compromised in any way? If the answer is yes, we don’t do it.

Please Note: Real Home Advice’s policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Real Home Advice’s policies and procedures are subject to change.

We operate our website under the following guidelines to safeguard your personally identifiable information:

1. What information does Real Home Advice collect?

This policy applies to all information collected or submitted on our web sites, and or given to us by you. There are two categories of information: Anonymous and Personally Identifiable.

-Anonymous Information is information that cannot be tied to an identifiable customer. Examples include general web site traffic and statistical information such as the total number of customers visiting our site. We use this information to improve our site. This information helps us focus our resources on the features that are most popular with our customers.

 -Personally Identifiable Information is information that tells us specifics about you, such as name, email, address, and phone number. We use this to deliver personalized information to you. An example is the ‘Add me to your email list’ feature on realhomeadvice.ca, which allows us to keep customers informed about upcoming events  and promotions by sending periodic e-mails to notify you of that information.

We will never knowingly share personal identifiable information with outside parties. We do not sell or make your information available to marketing agencies or outside parties. We never use or share personally identifiable information provided to us online in ways unrelated to those described.

 2. Data Security

Real Home Advice will protect the confidentiality of its customers’ information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Real Home Advice, its partners, its employees and other customers of Real Home Advice services. To protect the loss, misuse, and alteration of information that is collected from customers, Real Home Advice has appropriate physical, electronic, and managerial procedures in place.

3. Choice/Opt-out

Customers who no longer wish to receive our materials may opt-out of receiving communications at any time by clicking on the ‘unsubscribe’ link at the bottom of any email sent by Real Home Advice, and your name and email address will automatically be taken out of our database.

4. How to Contact Us

Should you have questions or concerns about the Real Home Advice privacy policies, Please send an email to adcopy@realhomeadvice.ca

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